FAQ

What is your tea pouch made of?
Our tea pouches are made from cornstarch.

Are the tea pouches compostable?
Mighty Leaf Tea Pouches are crafted from corn-derived PLA. Our pouches compost in a commercial composting facility. Please check to make sure facilities are available in your area. The string and tag are also compostable and do not need to be removed before discarding.

Where are your teas from?
Our tea Estates are located in China, Japan, India, Sri Lanka, Africa, and Taiwan.

Are all your teas organic?
No, only the teas that actually have the name Organic are organic.

Are your teas Kosher Certified?
Many of our teas are Kosher Certified. Please contact us for more information.

Are your teas gluten-free?
None of our blends contain wheat, rye, barley, or oats, so the tea itself is gluten-free. However, our teas may be processed in a facility that also processes gluten products, opening up the risk for cross contamination.

Do your teas contain any dairy?
The only teas that contain dairy are our Truffle Teas, some of which contain chocolate. Otherwise, our teas are dairy-free.

What is the shelf life of your teas?
Approximately 1½ to 2 years.

How much tea is in one tea pouch?
Each pouch contains 2.5 grams

How much water should I use for one tea pouch?
We recommend you use a 12 oz cup of water per pouch.

What is the difference between cello wrap & foil wrap?
Most of the pouches in our 15 count retail boxes are packaged in clear plastic cellophane which allows you to see the tea pouches inside. The information about the teas is on the box. The tea pouches in our 100 count, refill and gift boxes are wrapped in foil and are shipped in a plain brown box. The foil packaging is photography based and also contains some information about that blend and our company on this wrap.  The foil wrapped were developed for our wholesale line but we have made available for retail whereas the cello wrapped are only available for our retail line.

How should I store my tea?
Keep in a dry and cool place. Keep away from the stove and do not store in the refrigerator or freezer. Also, keep away from other strong smell items. Oxygen, moisture, and foreign aromas are all enemies to the delicate subtleness of tea. It is important to store tea in an airtight container to protect them from exposure to light, humidity, and high temperatures.

How many cups of tea does a 100 bag of loose yield?
Black tea yields approximately 30 – 35 cups (NOTE: 1 tsp per 12 oz cup)
Oolong tea yields approximately 20 – 30 cups (NOTE: 1 tbsp per 12 oz cup)
Herbal tea yields approximately 20 – 30 cups (NOTE: 1 tbsp per 12 oz cup)
Green tea yields approximately 20 – 30 cups (NOTE: 1 tbsp per 12 oz cup)

Some of the teas can be infused multiple times.

What is the difference between MLT and ML
They have similar flavour profiles. As we expanded in the wholesale market, we developed ML Tea, a line of fine dining teas, to cater to high-end restaurants and hotels. The most popular taste profiles are available in both the ML and MLT lines. However, there are some blends exclusive to each line. Although we developed ML for high-end, 5 Star restaurants and hotels, we wanted to make it available to consumers to purchase as well as the retail line.

What decaffeination process does Mighty Leaf use to decaffeinate its decaf teas?
We use a CO2 based process to decaffeinate our Earl Grey Decaf (sold both in tea pouches and loose leaf) and our Acai Pomegranate Black Decaf and Mango Green Decaf (sold only in loose leaf). Two of the major advantages of the CO2 process are that it does not leave a chemical residue and has minimal effect on the flavor and beneficial compounds inherent in the tea.

Can I change or cancel to my order?
We aim to pack your order on the same or next working day so if you want to change or cancel your order then please contact our Consumer Customer Service Department as soon as possible on 0131 440 2474.

What is your return policy?
We want you to be satisfied with your order and we will gladly exchange or refund any tea items. Please refer to our Return policy.

Do you sell or share any of my personal information?
No, we do not.

Why do I have to give my security code from credit card?
It is an extra step to insure the security of our customers.

Do you have a catalog?
We use our website as our catalog.

Do you have gift certificates?
Not at this time.

Can I create my own samplers, using the teas I want?
Yes, we do offer bespoke gift options.  We offer a bespoke master sampler, a bespoke mini abaca box and a bespoke red or green abaca box.

Do you have gift cards?
Not at this time.

Delivery Methods and Options

All orders over £35 qualify for free Standard UK delivery.  Standard delivery is by Royal Mail Second Class.

We aim to dispatch all orders within 1-2 working days, with 3-7 days to deliver using Standard Delivery.

Express Delivery is delivery next working day for all orders received by 1pm.  Orders received after 1pm will be processed the next working day.  Saturday next day delivery is not available.

UK Delivery Options

Standard Delivery - Royal Mail Second Class - orders under £35 - £3.25

Standard Delivery - Royal Mail Second Class - orders over £35 - FREE

Express Delivery - UPS next working day - £7.50

European Delivery

This varies depending on country. To find out exactly how much this will be for your country then please use the shipping calculator which is shown below and at the checkout.

Standard Delivery - from £7.50 - this is not a tracked service.
Tracked/Express Delivery - from £16.50

Please note that we don't deliver to all countries in Europe and we don't deliver to any countries outside of Europe.

Please note that delivery times can vary and take up to 3 weeks.

Multiple Shipping Addresses

You may ship items to separate mailing addresses ONLY by placing separate orders for each destination.